Photo by David Tonelson via Shutterstock

Disneyland and Disney’s California Adventure parks closed their doors ten months ago at the start of the COVID-19 pandemic and haven’t reopened since. Now, Disney is canceling their Annual Passports program. 

“It definitely is heartbreaking as I would visit the parks and use my pass on a weekly basis,” annual passholder Kylie Hardy told Scriberr News via email. 


“Due to the continued uncertainty of the pandemic and limitations around the reopening of our California theme parks, we will be issuing appropriate refunds for eligible Disneyland Resort Annual Passports and sunsetting the current program,” President of Disneyland Resort Ken Potrock said in a statement via Twitter.

Disneyland will be sending emails to current passholders about refunds, benefits and future membership programs. Those who had annual passes during or after the March 14, 2020 closure date are able to shop in Downtown Disney and receive a discount of 30% on merchandise from Jan. 18 to Feb. 25, 2021.  


Preet Christian, a California native and passholder of five years says he understands why Disney is canceling his pass. He believes even with social distancing, crowds will be too large to curb the spread of the coronavirus. 

“I honestly know why they [canceled the program]. Because the crowds that were coming in every freaking day would be so much,” Christian said to Scriberr News. 

“Even though it wouldn’t be at capacity there would still be so many people and so I think what Disney is doing is good to control the crowds.”

Still, others are disappointed about the cancelation, including Joy Blea, a passholder for over ten years. 

“I am pretty bummed that they are canceling pass holders because it has been such a vital part of my childhood and it was so nice being able to go consistently throughout the year,” Blea said via email to Scriberr News. 


Potrock did indicate Disney hopes to roll out a new membership program in the future with more “flexibility”. Some passholders like Hardy are already planning to buy into the new program when it becomes available. 

“My husband and I are SoCal natives and plan to live here in the future so once we hear word that passes will be coming back, we will make sure to be on board,” said Hardy. “We want our future kids to equally experience the same joy and magic that we experienced growing up!”

Written ByAshley Grams

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